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FootLab Customer Reviews

Compliment for Katelyn

I severely injured my right foot years ago. I stopped running, stopped skiing, pretty much stopped hiking. My foot and leg still can’t tolerate running. The injured foot could not tolerate an alpine ski boot. I started skiing again 2 years ago. This is my 3rd season. I was about ready to give it up again because I could not tolerated the pain and discomfort of the boot on my right foot for more than about 20 minutes. I had custom orthotics and fitted boots. Still it was to the point of becoming unbearable. I have had 2 appointments with Katelyn. On the first we remolded the liner. This resulted in no real improvement. On the second appointment we decided to get rid of my old orthotics and she made me a new set after a good deal of measuring and looking at/manipulating my feet. We remolded the liner with the new orthotics. The results are amazing! This is the first time in 20 years I have been comfortable and pain free in my right foot while skiing. I can’t tell you how happy I am. I was on the verge of giving up skiing for good. Thank you so much! One of the things I found most interesting was how she made the orthotics and when compared to the old ones, how different they looked…like they were for a totally different person. However the results are amazing. I have about 10 days of pain free skiing to date. Thanks again!! Please share!

Michael B.

Great experience

A must for anyone wants to improve both their sport experience as well as their comfort. It’s definitely worth your time and money.

Jim T.


Very knowledgeable in dealing with the feet. Highly recommend there expertise in dealing with feet. 100% Money back guarantee. You have nothing to loose and the opportunity to gain new insight into finding a way to normalcy once again.

Terry F.

5 star service

Highly personalized, very professional. I left with amazing custom insoles for my hockey skates- and a wealth of information. Highly recommend

Lee S.

FootLab was my Feet Rehab

Thanks for getting my attention at Grandma’s Marathon! TOTALLY worth every bit to have made an appointment! I can’t believe how much my legs have improved since getting orthotics here! Brad and his pup were amazingly friendly, and Brad was so well-informed!! So not only did I get pain-relief I got a lot of excellent information! I AM SO THRILLED MY LEGS DON’T HURT ANYMORE! THANK YOU SOOOOO MUCH for what you do at your lab! You betcha I’ve been talking you guys up to everyone that asks!

Kevin K.

10 Star Review

There aren’t enough superlatives to describe the quality of service Brad and Katelyn provide. I am very physically active. They have kept me snd my severely arthritic foot out of surgery for over 5 years. Who has time for a 3 month recovery?? The orthotics and recommendations have been infinitely better than the half a dozen “medical orthotic professionals” I consulted at various orthopedic clinics. They also work with several of my family members.

Nan W.

Footbeds far superior to those from a Podiatrist in product, fit, attention to detail, and education

Can hardly believe how much more supportive these footbeds feel against my feet — and how much better my feet feel! It sounds odd, but it feels a bit like I’m flying on these formerly painful feet. I have mild metatarsalgia and plantar fascitis, and these insoles have Greatly relieved the discomfort. Really appreciated clear explanations that helped me understand root causes and what can be done to help. Excited to get out hiking! Thank you!

Amy S.

Custom adjustment

I was accommodated on short notice. Adjustment was done quickly and precisely.
The service is very personable. With gratitude!

Mary V.

Highly Recommend

This team is the real deal. Feel like I’m getting a high quality, great fitting setup that will work for many years to come.

Ryan B.


This is my third set of Orthotics from Hi Tempo. The first was for my ski boots, and the next two for my running shoes & hiking boots. The difference is amazing. No more tired or sore feet. The staff at Hi Tempo is friendly and highly qualified whether you purchasing custom Orthotics, ski equipment or their line of Hobie watersport products in the summer. They are my long-time go-to ski shop for a reason! Highly recommend. You won’t be disappointed

Kerrin L.

Great work

My third set of inserts …. will come back again when I need another set.



From the moment we started the appointment to the very end it was extraordinary. I was shown and explained exactly what my feet were doing. What was expected to happen with insoles. Then he made the insoles all within an hour. Worth every penny. Highly recommend checking out THE FOOT LAB

Lane G.

Great service!

Brad was very nice and explained the process of evaluating my feet. When I left with my new foot lab product, I could tell immediately how much more comfortable I was!

Gunnar C.

Foot Lab is awesome

Foot Lab has changed my life. I can walk without pain. After years of doctoring I’m extremely thankful that the Foot Lab has here.

James G.

Orthotic inserts

I couldn’t be happier with the team at The FootLab. I’ve had orthotics from other groups in the Twin Cities area for 25 years and these and the service are the best. And what’s more, it’s easy to schedule for an additional pair or a tweak as needed. A great team!

Andy M.

Great orthotics

I went back a second time for more orthotics because I loved the first ones that Brad made for me 2 years ago.  I had severe plantar fasciitis and he helped me learn how to wrap my feet for 6 weeks and use the orthotics. It worked. It took a while and now I needed a few more orthotics to not switch out so many times. Brad is so friendly, you feel like you are there meeting with a friend.  Great place! Highly recommend!

Joyce A.

Happy customer

Fantastic service and top notch expertise. Brad will do whatever it takes to make sure you are happy with your orthotic.

Phillip S.


Brad took so much time to help me. He truly cares about helping people feel better! I would recommend him to anyone and everyone. I felt that he knew more about my feet than the doctor at Summit. Thank you for everything!

Paula P.


I’ve been dealing with bad feet and ankles my whole life, and then 5 years ago I had my first appointment with the foot lab. My feet have never hurt a day since! I just went back to get new insoles and couldn’t be happier! Highly recommend The Foot Lab / Hi Tempo!


Custom foot bed

Session to evaluate my feet and determine the best plan to improve comfort and provide foot support was excellent. The expert is very knowledgeable and explained the bones in the feet, how the foot bed will address my specific issues was very thorough.

Neil D.

Custom orthotics

Brad is the best! Very knowledgeable, helpful and results orientated. I won’t wear another shoe without these custom orthotics.

Brent K.

Great attention to body mechanics

As the Chief Medcial Officer for a Medical Device company it’s important for me to have confidence in people who tend to my health care needs. Brad is a subject matter expert when it comes to orthotics and how important to the rest of the muskuloskeletal structure to plant the foot properly when running or walking. Thanks Brad for keeping me up and moving!

Dr. Richard Donahue

Custom orthotics

Very friendly and very helpful at explaining everything in the foot. Was able to get my custom orthotics the same day. Was in and out in about an hour.

Matthew S.

Another Great Experience!

Had another great experience at the FootLab/Hi Tempo. Getting our daughter ready for ski season and needed new boots, Hotronics and orthodics.

The FootLab/Hi Tempo took care of us, as usual. Love these folks and the passion and expertise they bring to every customer!

Bruce M.

Daniyal Syed
Daniyal Syed
It was a pleasure to be able to take pictures with my wife at a private studio. We were running a little late and they were very accommodating to us. The staff was very hospitable and explained every step of the process thoroughly. There are examples of poses on the lobby if you run out of ideas like we did. 30 mins was ample time to get the photos we liked. We definitely recommend the experience! Thank you to FotoLab!
Colin Sokolowski
Colin Sokolowski
Katelyn is a great listener and excellent at recommendations for unique fixes for feet. I highly recommend her and the FootLab.
Karen Bernthal
Karen Bernthal
This is the second pair of orthodic insoles that Brad is making for me. They are essential to me playing tennis, due to foot surgery I needed. If you do not want to go through foot surgery see Brad before you need it!
Kari Fischer
Kari Fischer
Highly recommend! I have orthotics for my ski boots and my running shoes and I love them both! Appointments are easy to schedule, they run on time and the investment is worth every penny!!
Tony Ledermann
Tony Ledermann
I have always had an awesome experience at the FootLab/Hi Tempo! Extremely knowledgeable and helpful staff. I highly recommend them to anyone looking for new skis or boots! Top notch staff and service.
Ryan Funk
Ryan Funk
Brad was awesome. Very knowledgeable and personable. Having fully adjusted boots has made skiing even more fun!
Scott Stender
Scott Stender
Great experience getting custom Orthotics for my ski boots and making adjustments to my right boot. My boots now fit and feel great !
Mikael Wolke
Mikael Wolke
The orthotic fitting process was informative, fast and FUN! Katelyn does great work. My new orthotics feel amazing in my ski boots. Can't wait to ski in them. I've gone for decades with factory foot bed inserts... who'd have guessed something like could have such a positive effect. I'll update after my first trip to the hills. Thanks!!!

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You’ll learn and see how your feet, knees, hips and back will benefit from custom molded shoe inserts. Use our online scheduler, or call 651-429-3333 to ask questions or schedule your appointment.

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